Viewing Full E-mail Headers
Troubleshooting e-mail issues often requires seeing the full headers of an e-mail message. E-mail headers contain all the information about the journey an email takes from one computer to another. Below are instructions on how to harvest the e-mail headers from many of the most popular e-mail clients.
Outlook 2003:
- Double click on the message you want to view.
- In the “View” menu, select “Options”.
- At the bottom of the dialog box you should see “internet headers”. You should be able to copy and paste this information into an e-mail.
Mozilla Thunderbird 2.0
- Double click on the message you want to view.
- In the “View” menu, got to “Headers” and click on “All”.
- This will display all of the headers at the top of the message for you to copy.
